The Financial Ombudsman cannot have a look at something that occurs in a management.

The Financial Ombudsman cannot have a look at something that occurs in a management.

And these delays /errors aren’t being done and so the administrators have more interest. The amounts of cash are little and any additional interest will be small and easily outweighed by the admin hassle of getting to sort down these issue situations.

Chantal Smith says

I experienced my Wageday advance re payment no issue. I will be having comparable difficulties with Wonga administrators. We contact them, they request a guide quantity and then disregard the e-mail. I experienced a classic e-mail account with Wonga which they recomme personallynded me they might alter but i’m maybe not yes they ever did and now We don’t know anything 😥

gordon nilsson says

had e-mail from customized services and so they nevertheless looking at my payment. although had e-mail right back this past year with a ref quantity and e-mail in dec 19

iain turner says

We Haven’t gotten any re re re payments as a result

Me personally neither.

Experienced the e-mail on 30 June to express that payment will be offered to my banking account within a week but abthereforelutely nothing up to now.

D Anderson says

Hi can see right now they have been really busy so that as per the e-mail they suggested re payments will soon be released within 2months if sent over modification of bank details etc, but has whoever has emailed them had any reactions recently via e-mail? Sent numerous e-mails and perhaps maybe perhaps not had any reactions getting actually worried not too my re re payment which can be simply in short supply of £500 won’t be here any time soon, if at all

Nope And I’ve delivered 2 email messages. I realize they’re busy but an acknowledgement will be good. Lots of e-mail communication end of final where they confirmed they’d received my claim, confirmed change of bank details / email address / address etc so no idea why I didn’t get the email on the 20th or payment year.

Hi Sara, i want your suggestions about this please. We made an affordability problem to KMPG July 2019, received a contact few days later saying:

”We can confirm that the loan had not been contained in the product sales to Shelby or Lantern, so that as your loan happens to be repaid in complete, you don’t need to produce any repayments that are further CTL. We are going to briefly be creating a report that is final the credit reference agencies that CTL previously contracted with, and also as element of this method we report that the loan is paid back.”

We additionally done my claims types and delivered it over, that we had to send over twice and got an acknowledgment it had been gotten.

I’m not too much interested when you look at the redress etc, but Lantern keep delivering me letters to seeking payment for the payday loan I experienced, to which KPMG have actually verified is not within the purchase with no payments that are further needed.

Do we have actually the proper to deliver a problem to FOS, regarding Lantern and their non stop letters bare at heart we have actually ahead the e-mail to Lantern without the response, Lantern also states to my credit history and it has this eliminated?

Sara (Debt Camel) says

Perhaps you have delivered Lantern a issue?

No we have actuallyn’t just ahead from the e-mail we received from KPMG up to now, perhaps maybe not heard straight straight straight back from Lantern since 2019 but they are still reporting on my credit file november.

Sara (Financial Obligation Camel) says

then deliver Lantern a problem: Say the debt is wanted by you taken out of your personal credit record.

Thank you ill do just that, any kind of templates that I am able to make use of?

Sara (Financial Obligation Camel) says

no, it is an extremely unusual occasion. Just state what has occurred, that you do not owe this financial obligation and request that it is deleted. Send it to your Financial Ombudsman when they reject or usually do not answer within 8 days.

gordon nilsson says

Ha Sara you going love this the customers service have stated they donot have documents of me so just how could it be which they contacted in Aug2019 with consumer quantity once I made claim plus in Nve 2019 by having a e-mail I will with this anyone to both you and any help i needed best wishes gordon

Sara (Financial Obligation Camel) says

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